The fact that CVS Health reaches millions of Americans everyday with their locations conveniently scattered all throughout, it’s no surprise that on average, 1 in 4 Americans are enrolled in their base loyalty program, ExtraCare— making it the largest retail loyalty program to date.
With budgeting on the top of most everyone’s mind during the pandemic, CVS wanted to reengage with their loyalists by relaunching the program and reeducating the members of their savings potentials by utilizing the program benefits. The solution, a full multi-media campaign advertising the relaunch of the program, its added benefits, as well as promotional freebies for newly acquired app users. The campaign would consist of commercial video spots, social media posts, website assets, paid advertisements, printed direct mail pieces and in-store signage.
Collaborating with a creative director, associate creative director, two copywriters and two other designers, my role as a designer on this campaign was being a part of the core group to concept and strategize the storytelling theme/messaging— including building mock-ups of the additional supporting campaign assets. Together, we also mapped out storyboarding the commercial video spots. I assisted with the video pitch deck— as well as partnered with a copywriter to concept and execute social media assets for the entire month of the relaunch.