Overview
The Value of Caremark B2B 360 campaign was a comprehensive video-led and digital initiative showcasing real member experiences to pharmaceutical benefit managers and enterprise clients. We captured authentic interviews with Caremark members, distilled their stories into engaging social videos, and extended the narrative across static social posts and paid HTML web banners featuring member quotes. The campaign highlighted four proof-points—Affordability, Access, Transparency, and Personalization—to reinforce Caremark’s value proposition.
My Role
I served as the lead designer, orchestrating the visual identity, motion-graphic treatments, and digital assets from concept through final delivery. Partnering closely with creative director, copy writers content strategists, developers, editors and digital marketers, I ensured every asset—video or static—aligned with brand guidelines and resonated with a B2B audience.
The Challenge
Pharmaceutical benefit decision-makers demand both human stories and clear proof-points. Our challenge was twofold:
1. Humanize the member experience through testimonial-driven videos, static posts, and rich media banners.
2. Highlight four RTBs (Reasons to Believe) within each asset:
Affordability - We leverage our scale to negotiate the lowest possible net drug costs, and continuously innovate to introduce new built-in, seamless solutions.
Access - We allow for greater access to medication through broad, flexible network strategies, and through technology advancements to reduce barriers and friction.
Transparency - We earn the trust of those we serve by finding ways to increase both clarity and insight into what we do and how.
Personalization - We meet the unique needs of our customers and clients with customized, flexible service and solutions that evolve with the market.